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macOS Sierra: If You're Having Trouble - Let Mark Know Here

Dear All,

After solving initial reports of frame rate slow downs on macOS Sierra, I have gotten at least one direct report of the "spinning beach ball of death" appearing when doing something as simple as clicking an actor. None of the team, on a variety of Macs, can reproduce this behavior. But, also, none of us have the very latest Mac Book Pro machines (the ones with the gimmicky touch bar.)
If after downloading the 2.5 beta from this link http://troikatronix.com/isa25beta you are experiencing problems, please post here. We need to know the following:
1) A precise description of the symptoms
2) The exact model of your mac
3) If possible, an example file that shows the behavior
This issue is at the top of my priority list now. So please tell us what's going wrong and I will get it solved.
Best Wishes,
Mark

Comments

  • 17 Comments sorted by Votes Date Added
  • @selittle,

    You were one of the people having trouble with Sierra. Please answer the questions above so I can narrow down the problem.
    Best Wishes,
    Mark

  • For the record, one person reports trouble with this model:

    new Macbook Pro 2016 retina 13 inch, i7 model without Touchbar, and the Intel Iris Graphics 540.

    Best Wishes,
    Mark

  • @barneybroomer,

    At one point your reported slowdowns of Sierra, but I believe those were the drawing problems we solved. Does the 2.5 beta work fine for you these days?
    Best Wishes,
    Mark

  • Hi @Mark I am having issues with slow frame rates etc.

    My current system with Isadora 2.5 running in beta mode - I have lost my password : (
    MacBook Pro 15" 2016
    2.7GHz Intel Core i7
    16GB 2133MHz LPDDR3 RAM
    Radeon Pro 455 2GB VRAM
    512 GB SSD
    Sierra 10.12.2

    You may remember that I submitted a support ticket in October about the very same matter - posted video of the symptoms on the forum. 

    At the time other forum members were not experiencing the same issue and I put it down to my relatively old 2011 MacBook Pro with only 256MB of dedicated graphics memory. I returned to El Capitan and Isadora ran perfectly. However my new Mac is displaying exactly the same symptoms as I attempt to drag an actor across workspace.

    Best regards,

    Paz

    http://www.soundmotiondynamics.com | MBP 2.7 GHz i7, AMD Radeon Pro 455, 16GB, 512GB SSD, OS X 10.12.2 | Izzy v2.5 | UK

  • Dear @Paz,

    Just to check: you have the very latest v2.5 build, yes? (Available at http://troikatronix.com/isa25beta)
    Are your patches particularly complex, e.g., lots and lots of patch cords? (If you have a patch that is troublesome that you'd be willing to share, I'd like to get it. Send me a PM about that, or post here if it is something you don't mind others seeing.)
    Best Wishes,
    Mark

  • Hi @Mark

    I'm experiencing issues with the latest build which I downloaded today. 
    The Izzy workspace is empty - containing no patch. Just dragging in an actor causes lag. Back in October I posted a video of my experience - same problem is occurring today http://troikatronix.com/troikatronixforum/discussion/2929/mac-os-sierra#latest 

    Thanks for your help

    http://www.soundmotiondynamics.com | MBP 2.7 GHz i7, AMD Radeon Pro 455, 16GB, 512GB SSD, OS X 10.12.2 | Izzy v2.5 | UK

  • @Paz,

    Thanks for that. I have just realized that I had Sierra 10.12.0, not 10.12.2 – for some reason the update didn't automatically appear in the Updates section of Mac OS. (Strange.) I'm downloading it now and will report here if the upgrade allows me to see the problems.
    Best Wishes,
    Mark

  • Ok guys, so here it goes.

    p.p1 {margin: 0.0px 0.0px 0.0px 140.5px; text-indent: -140.6px; font: 11.0px 'Helvetica Neue'} span.Apple-tab-span {white-space:pre}

    Model Name: MacBook Pro

      Model Identifier: MacBookPro9,2

      Processor Name: Intel Core i7

      Processor Speed: 2.9 GHz

      Number of Processors: 1

      Total Number of Cores: 2

      L2 Cache (per Core): 256 KB

      L3 Cache: 4 MB

      Memory: 8 GB

      Kinect: 1414

    Maybe someone else has mentionned this

    Problem A (not so serious); I start Isadora and the whole laptop starts warming up too fast and using the fans way too early (even before starting to put actors).

    Problem B: So here is the moment when it all crushes.

    I have followed succesfully part 1 + 2 of the isadora kinect tutorials.

    I am now starting with part 3, I go up until step 4 and it crushes.. I insert 'syphonreceiver' and the moment i change the server to 'depth' it all crushes.

    Problem C: In the beginning I was also running a kinect v2 with a syphon2, and when I was changing between the 3 servers it was also crushing. I don't remember exactly my setup but it was fairly simply. Just the syphon2 and the project. then i was changing between the 3 kinect2 servers. I didn't pay too much attention then, but since it resembles problem B, I thought I should mention it.

    I hope it helps.

    Pavlos

  • Dear @groovakos (Pavlos),

    Regarding the Kinect crash: you are using the version available here, yes? http://troikatronix.com/isa25beta
    If not, please make this free upgrade and try the Syphon Receiver actor again.
    Best Wishes,
    Mark

  • edited January 2017 Vote Up0Vote Down
    thanks @mark

     I have tried on version 1.something (i can't remember now which one I have and don't know where to find it) and also on 2.5 
    It certainly crushes on both. 
    But now that you mentioned it here. I went back to the 2.5, I tried it, and it worked for 5-10 seconds, then it crushed. 
    Pavlos

  • edited January 2017 Vote Up0Vote Down
    Morning,

    Just installed the 2.5 version you linked above.
    Still seeing the same lag and frame rate drop when dragging a particles actor around on the otherwise bare stage. 
    This is on my:
    MacBook Pro (Retina, Mid 2012)
    OS: 10.12.2
    2.6 Intel Core i7
    16 GB 1600 Mhz DDR3
    NVIDIA GeForce GT 650 1024 MB
    Intel HD Graphics 4000 1536 MB

    p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 11.0px 'Helvetica Neue'; color: #000000}

    p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 11.0px 'Helvetica Neue'; color: #000000}

    p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 11.0px 'Helvetica Neue'; color: #000000}

    p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 11.0px 'Helvetica Neue'; color: #000000}

    p.p1 {margin: 0.0px 0.0px 0.0px 140.5px; text-indent: -140.6px; font: 11.0px 'Helvetica Neue'} span.Apple-tab-span {white-space:pre}

  • I have only gone to 10.12 on my mac mini

    Mac mini (Mid 2011)

    p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 11.0px 'Helvetica Neue'; color: #000000}

    2.7 GHz Intel Core i7

    p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 11.0px 'Helvetica Neue'; color: #000000}

    16 GB 1333 MHz DDR3

    p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 11.0px 'Helvetica Neue'; color: #000000}

    AMD Radeon HD 6630M 256 MB

    Just a little baby I know but Izzy used to run smooth, now I have jerky unresponsive activity from dragging the fist actor on.

    http://www.fredrodrigues.net/ https://github.com/fred-dev Razor Blade 2016 W10 64, GTX 1060 16g ram rMBP Late 2013 OSX 10.10, GT750m 16g ram

  • edited January 2017 Vote Up0Vote Down
    Hi Mark,

    I downloaded the most recent 2.5 version from the link, but am still experiencing frame drop and slow downs. This is not patch specific and happens even with a new patch. (The performance returns to 60fps when I switch to control mode, which for me is alway empty. I guess it's not drawing the actors on the screen anymore?)
    Here is a video:
    I have a 15" Macbook Pro (late-2016). 2.9Ghz i7 + Radeon Pro 460. I'm on 10.12.2

     Model Name: MacBook Pro

      Model Identifier: MacBookPro13,3

      Processor Name: Intel Core i7

      Processor Speed: 2.9 GHz

      Number of Processors: 1

      Total Number of Cores: 4

      L2 Cache (per Core): 256 KB

      L3 Cache: 8 MB

      Memory: 16 GB

      Boot ROM Version: MBP133.0226.B08

      SMC Version (system): 2.38f6

    Beyond these problems, Isadora takes much longer than it did to open. The splash screen will come up, go away--and then nothing for a while--before the "untitled" blank project opens.
    Please let me know if I can let you know about anything else that might be useful! 

  • Hey there,

    I was just able to check the new 2.5 download above on my newer (not the newest) machine.
    As I reported on the last version of 2.45 (?) I do not see a significant slow down on this machine.
    If I really start moving a particle actor around (basically shaking the mouse around as fast as I can)  it will drop down from 30 to around 26-27 fps. . . but it isn't noticeable unless I am watching the FPS meter. Have not had a chance to do anything but open a clean patch and just add the one actor.
    Here are the specs:
    Os: 10.12.2 

    p.p1 {margin: 0.0px 0.0px 0.0px 140.5px; text-indent: -140.6px; font: 11.0px 'Helvetica Neue'} span.Apple-tab-span {white-space:pre}

      Model Name: MacBook Pro

      Model Identifier: MacBookPro11,5

      Processor Name: Intel Core i7

      Processor Speed: 2.8 GHz

      Number of Processors: 1

      Total Number of Cores: 4

      L2 Cache (per Core): 256 KB

      L3 Cache: 6 MB

      Memory: 16 GB

      Boot ROM Version: MBP114.0172.B10

      SMC Version (system): 2.30f2

    15.4-inch (2880 x 1800)

    AMD Radeon R9 M370X 2048 MB

    This one is

  • Hello @Mark,

    I started to use Izzy a little more under Sierra and am having trouble just launching it (I have the latest beta) It takes a lot of time especially if I open patches from older versions. The waiting time is even longer if Isadora doesn't find the serial port device the patch was supposed to be connected to
    Ciao!
    MacBook Pro (Retina, 15-inch, Mid 2015), 2.5 GHz Intel Core i7, 6 GB 1600 MHz DDR3, AMD Radeon R9 M370X 2048 MB

    Intel Iris Pro 1536 MB


    Armando Menicacci www.danse.uqam.ca www.digitalflesh.org www.emdl.eu

    15' i7 2,7 Ghz Macbook pro Retina Display 16 GB OSX 10.12.1 Latest Isadora version

  • p.p1 {margin: 0.0px 0.0px 0.0px 140.5px; text-indent: -140.6px; font: 11.0px 'Helvetica Neue'} span.Apple-tab-span {white-space:pre}

    OSX 10.12.3 (16D32)

    Model Name: MacBook Pro

      Model Identifier: MacBookPro11,5

      Processor Name: Intel Core i7

      Processor Speed: 2.8 GHz

      Number of Processors: 1

      Total Number of Cores: 4

      L2 Cache (per Core): 256 KB

      L3 Cache: 6 MB

      Memory: 16 GB

    Isadora 2.5.1 

    Super laggy and dropping frame rate by simply adding a movie player actor.   

    Any Luck? 

    mp4
    mp4
    IZZY SIERRA PROBLEM.mp4
    5M
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