How to Upgrade an Existing License

After you purchase an upgrade, you need to re-register Isadora to enable the new features. Please follow these instructions.

Isadora 2.0.5 and Later

Before you upgrade, be sure to have your license name, serial number and password, all of which were included in the upgrade email we sent you.

Then open Isadora, choose Edit > Upgrade… and follow the instructions in the dialog boxes.

If you need help with the registration procedure, instructions can be found on our registration help page.

Isadora 2.0.4 and Earlier

If you need to upgrade a USB Key version of Isadora, click “Mac OS: Upgrade a USB Key License” or “Windows: Upgrade a USB Key License” as appropriate.

Otherwise, click “Upgrade a Standard License” to show instructions for standard (non-USB key) licenses.


Upgrade a Standard License (2.0.4 and Earlier)


Step 1: Get the Latest Version

Before you begin the update process, be sure you install the latest version of Isadora 2.0 from our downloads page.

Isadora 1.x Users: you should download v2.0 even if you haven’t purchased the v2.0 upgrade. Your 1.x license will work with 2.0, you just won’t be able to access the 2.0 specific features.

Step 2: Delete the Existing Registration File

Quit Isadora if is open. Then, follow the instructions below to open the folder that contains the registration file.

 

Mac OS X:

  • From the Finder, choose “Go > Go To Folder…”
  • Enter “/Users/Shared” (without the quotes) into the dialog.
  • Click the “Go” button.

Windows:

  • Copy and paste the path for your your version of Windows into the address bar of Windows Explorer. (If you don’t know how to do that you can get help on this page.)
  • Windows 8, 7 or Vista: C:\ProgramData\TroikaTronix
  • Windows XP: C:\Documents And Settings\All Users\Application Data\TroikaTronix

Once the folder is open, you will see one or more files that have “Isadora” in their name and end with “.izr” Move all of these files to the trash/recycle bin.

Step 3: Re-Register

Once you’ve deleted all registration files, run Isadora v2.0 and choose Edit > Register… You will need your license name, serial number and password, all of which were included in the upgrade email we sent you.

If you need help with the registration procedure, instructions can be found on our registration help page.

Step 4: Restart Isadora

Finally, quit and restart Isadora to fully enable the new features.

If you have purchased an Isadora v2.0 upgrade, you may need to choose Views > Themes > Modern to see the new 2.0 user interface after rebooting Isadora. (This option will not be available if you have not purchased the v2.0 upgrade)


Mac OS: Upgrade a USB Key License (2.0.4 and Earlier)


Step 1: Delete the Existing Application

Quit Isadora if is open. Then move the Isadora application to the trash.

Step 2: Install the Latest Version

Download the latest USB Key version of Isadora 2.0 from our downloads page.

Also install the latest USB Key Drivers for Mac OS. Make sure to choose the “GUI” installation — not the command line or script versions!

Isadora 1.x Users: you should download v2.0 even if you haven’t purchased the v2.0 upgrade. Your 1.x license will work with 2.0, you just won’t be able to access the 2.0 specific features.

Step 3: Re-Register

Open Isadora and choose Edit > Register…. You will need your license name, serial number and password, all of which were included in the upgrade email we sent you.

If you need help with the registration procedure, instructions can be found on our registration help page.

Step 4: Restart Isadora

Finally, quit and restart Isadora to fully enable the new features.

If you have purchased an Isadora v2.0 upgrade, you may need to choose Views > Themes > Modern to see the new 2.0 user interface after rebooting Isadora. (This option will not be available if you have not purchased the v2.0 upgrade)


Windows: Upgrade a USB Key License (2.0.4 and Earlier)


Step 1: Get the Latest Version

Before you begin the update process, be sure you download the latest version of Isadora 2.0 from our downloads page.

Also install the latest USB Key Drivers for Windows. Make sure to choose the “GUI” installation — not the command line or script versions!

Isadora 1.x Users: you should download v2.0 even if you haven’t purchased the v2.0 upgrade. Your 1.x license will work with 2.0, you just won’t be able to access the 2.0 specific features.

Step 2: Delete the Existing Registration File

Quit Isadora if is open.

Quit Isadora if is open. Then, follow the instructions below to open the folder that contains the registration file.

  • Copy and paste the path for your version of Windows into the address bar of Windows Explorer. (If you don’t know how to do that you can get help on this page.)
  • Windows 8, 7 or Vista: C:\ProgramData\TroikaTronix
  • Windows XP: C:\Documents And Settings\All Users\Application Data\TroikaTronix

Once the folder is open, you will see a file called “haspdata.dat”. Move this file to the recycle bin.

Step 3: Re-Register

Once you’ve deleted all registration files, run Isadora v2.0 and choose Edit > Register… You will need the six-line registration code included in the upgrade email we sent you.

If you need help with the registration procedure, instructions can be found on our registration help page.

Step 4: Restart Isadora

Finally, quit and restart Isadora to fully enable the new features.

If you have purchased an Isadora v2.0 upgrade, you may need to choose Views > Themes > Modern to see the new 2.0 user interface after rebooting Isadora. (This option will not be available if you have not purchased the v2.0 upgrade)


 

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